Help Center

Download the Turfers app, search for turfs near you, select your preferred date and time slot, and confirm your booking. The entire process takes less than a minute.

Yes, you can cancel or reschedule up to 24 hours before your booking time for a full refund. Check the specific turf's cancellation policy for details.

You can book turfs up to 30 days in advance, depending on the facility's availability settings. Some popular turfs may have shorter booking windows during peak hours.

Download the Turfers app from the App Store or Google Play, then sign up using your email address or phone number. You can also sign in with your Google account for faster setup.

Tap 'Forgot Password' on the login screen, enter your registered email address, and follow the instructions in the reset email. The link expires after 24 hours.

Yes, go to Settings in the app to update your name, email, phone number, and profile photo at any time.

Turfers accepts all major credit and debit cards, UPI, and select digital wallets. Payment options may vary by region.

You are charged immediately when you confirm a booking. If you cancel within the allowed cancellation window, a full refund is processed within 5-7 business days.

Refunds are processed to your original payment method within 5-7 business days after a valid cancellation. You will receive an email confirmation once the refund is initiated.

Turfers supports a wide range of sports including football, cricket, basketball, badminton, tennis, and more. Use the sport filter when searching to find the right facility.

Turfers is expanding rapidly across major cities. Open the app and search for turfs near your location to see what's available in your area.

After your booking, you can leave a review and flag any issues directly in the app. For urgent concerns, email us at support@turfers.co and we'll follow up promptly.